AutoRemind
AutoRemind

Privacy Policy

Last updated: December 2025

1. Introduction

AutoRemind, operated by Lucas Neves Pereira (“we”, “our”, or “us”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automated SMS reminder service.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email address, password)
  • Business information (business name, contact details)
  • Client information (names, phone numbers, appointment dates)
  • Payment information (processed securely via Stripe)
  • SMS provider credentials (if using your own Twilio account)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Send SMS reminders to your clients
  • Process payments and manage subscriptions
  • Communicate with you about your account and our services
  • Ensure the security and integrity of our platform
  • Comply with legal obligations

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. All data is encrypted in transit and at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you wish to delete your account, please contact us, and we will delete your data within 30 days, except where we are required to retain it for legal purposes.

6. Third-Party Services

We use the following third-party services:

  • Stripe for payment processing
  • Twilio for SMS delivery (managed or user-provided)
  • Vercel for hosting and infrastructure

These services have their own privacy policies, and we encourage you to review them.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Export your data
  • Opt-out of marketing communications
  • Object to processing of your personal information
  • Request restriction of processing

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: lnevespereira@proton.me